BullPak Cleaning

Frequently Asked Questions

FAQ's

Frequently Asked Questions

Any extra room such as a home office, gym, second sitting room, or study is counted as a bedroom for pricing purposes.

Deep cleaning is a top-to-bottom, inspection-level service ideal for move-ins, move-outs, and after renovation work.
It includes detailed cleaning of all rooms, kitchens, bathrooms, and common areas, focusing on built-up dirt, grease, dust, and grime.

This optional upgrade costs €25 and includes:

  • Extra detailing of all surfaces
  • Additional time allocated per room
  • Final inspection–level finish

Recommended for rental handovers and property inspections.

  • General Cleaning is a maintenance clean focused on hygiene and appearance.
  • Deep Cleaning includes intensive scrubbing, degreasing, and detailed work not included in general cleaning.

Yes. Properties with additional bathrooms are charged extra:

  • Deep Cleaning: €25 per extra bathroom
  • General Cleaning : €12 per extra bathroom

Yes. Our team arrives fully equipped with professional tools and eco-safe cleaning products.

These are available as optional add-ons and must be selected during booking:

  • Oven deep clean
  • Fridge interior cleaning
  • Inside cabinets and drawers (must be emptied)

Yes. We offer professional:

  • Carpet cleaning
  • Sofa and upholstery cleaning
  • Rug cleaning
  • Curtain cleaning
  • Mattress cleaning
  • Pet stain and odour removal

Pricing depends on size and condition.

Cleaning time depends on:

  • Property size
  • Service type (general or deep)
  • Selected add-ons

We assign 1–4 professional cleaners to complete the job efficiently.

No. You do not need to be present, but access details must be provided.
We may request availability at the start or end for inspection if required.

For health and safety reasons, our team does not move heavy furniture or appliances.
If cleaning behind or underneath is required, items must be moved beforehand.

  • Light surface mould is included in deep cleaning where accessible.
  • Heavy or widespread mould requires our specialist mould removal service, priced separately.
  • No, we do not clean wool carpets.

  • Please notify us within 24 hours of service completion.
    Where applicable, we will arrange a re-clean of the affected areas free of cost.

  • If you are not present at the property, we will send you a declaration form which must be signed within 24 hours. Otherwise, we cannot accept liability for any dissatisfaction reported afterwards.
  • 48+ hours’ notice: Full refund
  • 24–48 hours’ notice: Booking credit or reschedule available
  • Less than 24 hours’ notice: Non-refundable

We understand emergencies happen — please contact us and we’ll do our best to help.

  • Yes. We offer weekly, bi-weekly, and monthly plans with discounted pricing.
    The first clean is charged at full price; discounts apply to future visits.
  • If free parking is not available, parking fees will be added to the final cost.

  • Our Airbnb cleaning includes:

    • Full kitchen and bathroom cleaning
    • Bed making and property reset
    • Floor cleaning
    • Bin emptying
    • Final presentation check

    Optional linen, laundry, and restocking services are available.

  • Yes. All cleaners are:

    • Fully insured
    • Professionally trained
    • Experienced (minimum 3 years)
    • Trained in hygiene and colour-coding systems
  • Your booking is confirmed once you receive a confirmation email from Bull Pak Cleaning.

  • Simply click Book Now, choose your service, select add-ons, and submit your details.
    We’ll contact you shortly to confirm your preferred time.

Any questions you want to ask?

Feel free to call us before booking if you have any query regarding our services.
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